A Word from Our CEO
As we continue to grow into a society that relies more and more on technology, there are more risks to which we become exposed. This includes everything from potential scams to identity theft and cybersecurity attacks.
We want you to be aware and cautious that these kinds of threats are real. At any given time, you may receive unsolicited communication from individuals falsely claiming to be representatives of the electric co-op.
We regularly see reports from members of individuals calling members, threatening imminent disconnection of service unless payment is made immediately. In most cases, payment is requested in cash at a third-party location. These calls are scams.
In addition, members may also receive communication from individuals who are soliciting a service, claiming to be representatives of the electric co-op. These calls should also be treated as scams.
We will never call you with notice of service suspension or to request payment. We will also never “cold call” a member to solicit a service; we will only call a member regarding a specific service if explicitly requested.
If you ever receive communication from an individual who you believe to be falsifying information, or making odd requests, hang up immediately and contact local authorities. Please also take a moment to contact us so that we may alert other members if necessary.
In addition to scams, we also want members to understand that identity theft and cybersecurity risks continue to grow. You can rest assured, however, that we maintain the highest of security and account verification standards to protect confidential information.