Covid 19 graphic

COVID-19 Disconnection Moratorium



The Arkansas Public Service Commission (APSC) has announced the date of May 3, 2021, to lift the moratorium on disconnections for electric services. Craighead Electric wants to provide this information early, so it will allow members who have been affected by the Covid-19 pandemic and who may not be familiar with the disconnection process, time to seek financial assistance or to enter into a payment agreement with Craighead Electric.

Members can click on this link for a list of energy assistance providers in our area. 

 Members can contact our offices at 870.932.8301 for more information.

Screenshot Order 18
APSC Docket 20-012-A Order 18

APSC Covid-19 State of Emergency Disconnect Moratorium
APSC State of Emergency Disconnect Moratorium Order 15
2021 Youth Tour Poster

2021 Youth Tour Goes Virtual

The annual Electric Cooperative Youth Tour gives selected local area Juniors the opportunity to learn about their community, State, and Nation by meeting with and learning from their representatives in government and community leaders.

Although the Washington DC Youth Tour will not take place this year because of the COVID-19 pandemic, we will offer this year’s participants a virtual program that will allow them to connect and learn with each other this June 18th-25th.

This virtual experience will consist of:

· Learning about electric cooperatives and the cooperative business model;

· Hearing from lawmakers on Capitol Hill and the Arkansas State Capitol;

· Hearing from Arkansas business, education, and faith leaders on the pandemic and related processes in Arkansas;

· Electing a Youth Leadership Council (YLC) representative to NRECA’s YLC program;

· Interacting with each other virtually; and

· Learning how those selected could earn a $5,000 college scholarship by planning and executing a public service project in the local community. Students will not be required to perform a project to participate in Youth Tour. Examples of projects are at the end of the document.

· To keep students engaged, gift cards will be offered each day to students who can successfully answer trivia questions regarding the content covered each day.

· Students selected for Youth Tour in 2020 are invited to participate if they wish.

We plan for this virtual experience to happen via Zoom on June 18, 21, 22, 23, 24, 25 in two-hour time slots per day.

Each session will be recorded and shared with students who might be unable to attend a live session.

All participants are eligible to compete for Youth Leadership Council.

To qualify, applicants must be high school students in the 11th grade going into their senior year, have parents or guardians who are members of the cooperative, and fill out and submit an application. 

Applications will be interviewed remotely to determine the winners. Four winners from Craighead Electric Cooperative will be selected and each will receive a $500 scholarship from Craighead Electric.

Fill out the application below and return it to

Deadline to Apply


Energy Cost Adjustment to be spread out over nine electric bills

Jonesboro, Ark. — March 10, 2021 — Due to historic winter weather in February resulting in an excessive increase in electric usage, Craighead Electric members will experience a higher-than-normal electric bill.  One of the factors impacting the bill is the Energy Cost Adjustment.

The Energy Cost/RTO Adjustment line item on Craighead Electric Cooperative (CECC) bills vary from month to month.  The variance represents the fluctuating cost of the fuel used to generate base-load electricity (coal or natural gas). CECC does not own or operate any generation facilities.  All energy is purchased from Craighead Electric’s Generation and Transmission Cooperative, Arkansas Electric Cooperative, (AECC) in Little Rock.  When the cost of fuel to generate is more than is collected in CECC’s base rates, the overage is passed through to the consumer-member, at cost, as the Energy Cost Adjustment.  CECC makes no profit from this charge.  It is an expense passed directly from our wholesale provider to the consumer-member.

As reported in the news, fuel to keep generating units running during the recent cold snap skyrocketed as demand for electricity increased. Those increase fuel costs created an unprecedentedly high Energy Cost Adjustment for the month of February.  The Arkansas Public Service Commission has approved a plan submitted by CECC to allow this historically high fuel cost be spread out over the next nine months.  “Craighead Electric Cooperative realizes the financial impact this added cost would have on our consumer-members and will take whatever steps necessary to minimize the impact,” says Brian Duncan, CEO of the Cooperative.

Cooperative members will pay the normal calculated Energy Cost Adjustment plus 1/9th of the February energy cost for the next nine months.  This will affect members’ bill proportionally to how many kwh are consumed each month.  For example, the average monthly residential usage for a Craighead Electric member is approximately 1360 kwh per month.  The typical Energy Cost Adjustment associated with an average bill would be about $8.00.  With the deferral of February’s energy cost over the next nine months, the typical Energy Cost Adjustment will increase approximately $20.00 per month.

February Energy Cost Adjustment Example


Please contact us if you have any questions about your bill. 


Higher electric bills expected due to cold weather

Historic weather 

Historically cold weather swooped into North America in February breaking temperature records across the Midwest. We asked you to work together to conserve power to stabilize the grid and would like to thank you for your efforts. We love to see our members helping each other. 

High bills are possible

By far, the single biggest variable to your energy bill is the temperature. The larger the difference between outdoor temperature and room temperature, the more energy that is required to keep you and your family comfortable. Milder weather is here, thank goodness, but you should make yourself aware of how this cold snap affected your energy consumption. Remember that you can see your daily temperatures vs your energy use in the Usage History Tab on your account at

ebiz my usage graph
My usage graph on the ebiz portal

Due to the strong relationship between temperature and energy use, many of our residential members’ February 2021 energy use will be the highest seen in recent years. Note there has been no electric rate increase during that time. Increased energy use for space heating is the main driving factor behind higher electric bills this winter. Remember that members are typically billed a month behind, so January and February energy use is paid for in March and April respectively. 

High Fuel Cost?

Another consideration is the fuel cost adjustment. The fuel cost adjustment (FCA) line item on your bill usually does not get much attention until it goes up. This line item is the mechanism through which Craighead Electric Cooperative recuperates the variable cost of generation fuel. This fee is collected at-cost. No profit is made by Craighead Electric from this line item.

The FCA is expected to go up in March due to the scarcity of generation fuel (coal, natural gas, solar, wind, etc.) in February and could affect March and/or April bills. For example, in one instance the spot price of one unit (mmbtu) of Natural Gas went up 1000% from $2 to over $20 during the cold snap. More information about a potentially high FCA will be available in early March once Craighead Electric receives its electric bill from its power provider, Arkansas Electric Cooperative. Learn more about the FCA at

Payment Assistance

We have several options to help you pay your electric bill such as delayed payment agreements and bill extensions. Levelized billing is also available to average spikes and lulls in usage over a 12-month period. Please contact us to discuss a payment plan that you are comfortable with.  We also partner with local organizations, such as, CRDC, BRAD, who aid those affected by unprecedented events. Find more information about payment assistance programs on our website:

Energy Efficiency

The best defense you can have against wild swings in the weather and fuel cost is weatherization and energy efficiency. If you would like to know more about increasing the energy efficiency of your home or have concerns about your bill, please contact us or visit our website at