Careers

Lineman on Truck Tailgate


If you are looking for a career in a growing industry with great benefits and co-workers, Craighead Electric is the place for you. We offer a great work environment with room for growth.

Apprentice Lineworker

Craighead Electric Cooperative is seeking a highly talented and motivated individual to fill the position of Apprentice Lineworker. Class A CDL as well as high school diploma or equivalent required. Excellent benefits package offered.  

Applications will be taken online Through Sunday, May 2nd. 

Direct questions to hr@craigheadelectric.coop.

JOB TITLE: Apprentice Lineworker 1st Year
DEPARTMENT: Construction
PAYROLL CLASSIFICATION: Trades and Crafts 
REPORTS TO: Supervisor of Construction / Truck Foreman
DIRECTS: None
HOURS: 7:00 AM to 4:00 PM or as Directed
DIRECT SUPERVISION: Journeyman Lineworker within 5-foot area
LIMITED SUPERVISION: Journeyman Lineman within visual and verbal contact area 
RESTRICTIONS OF 1st YEAR APPRENTICE: Under limited supervision of a Journeyman Lineworker the apprentice can work on de-energized poles and equipment. Mostly climbing, limited bucket use. 

RESPONSIBILITIES

  1. Assists in assembling material for work assignments; operates and uses transportation equipment, heavy work equipment, safety equipment, and tools; and participates in planning work procedures . 
  2. Performs other lineman and incidental work assignments as directed and required; and is subject to 24 hour emergency call out.
  3. Shall be responsible for the proper use of and keep in good condition all equipment, tools and machinery assigned for job performance.
  4. Shall attend and participate in all safety meetings.
  5. Shall abide by all manufacturer standards and safety rules in the use of equipment.
  6. Shall properly use and keep in good condition all vehicles and equipment assigned for job performance.
  7. Shall recommend improvements which can be made in practices, methods and procedures within the area of this job responsibility.
  8. Will develop an increasing understanding and support of the Cooperative and the Electric program: will protect and enhance the reputation and public image of the cooperative and its staff;  will contribute in every possible way to high morale, team work and helping others obtain job satisfaction; will promote more efficient use of electricity by cooperative consumers;  will provide maximum assistance and support to supervisors and department managers.
  9. Will read, understand and observe all safety rules  (APPA manual)
  10. Ability to climb de-energized poles and structures when work or conditions require such activity.

KNOWLEDGE SKILLS, AND ABILITIES

  1. Valid CDL Class A driver’s license required or the ability to obtain one during first 6 months.  Craighead Electric will cover the cost of the test packet.  If the test can not be passed in three attempts the employee will be removed from the Lineman Apprentice Program.
  2. Ability to communicate effectively with supervisor, other employees and customers in a polite and professional manner.
  3. Ability to take and pass CPR and First Aid examinations and other training needed to do his/her job responsibilities
  4. Ability to possess knowledge of Cooperative service area, location of power lines, and ability to find customer locations, with proper map numbers and general directions given over two-way radio.
  5. Ability to read and understand work orders and staking sheets.
  6. Ability to understand and apply RUS construction specifications and units.
  7. Ability to climb de-energized poles and structures when work or conditions require such activity.
  8. Ability to read, understand and interpret Cooperative policies, procedures, and programs to effectively carry out job duties.
  9. Ability to express or exchange ideas through oral communication, ability to convey or receive detailed instructions to and from other workers accurately.

WORKING RELATIONSHIPS

  1. Ability to work with crew foreman and other line crew members in carrying out assigned responsibilities and duties relating to construction and service activities.
  2. Ability to work with system dispatcher in service restoration activities and in receiving and conveying outage restoration information during Call Out Emergency situations as required.
  3. Ability to work with district service and construction personnel in service and construction activities as required.
  4. Ability to work with all personnel on various construction and service activities.
  5. Ability to work with general public in carrying out assigned duties.

EXPERIENCE/EDUCATION

  1. High school diploma or equivalent required.
  2. Two-way radios.
  3. Some computer skills with the ability to learn more

ATTITUDE

Must be interested in providing assistance to both members and fellow employees and in succeeding.

PERSONAL CHARACTERISTICS

Must be able to perform the essential elements of the position of Apprentice Lineman 1st Year competently following an orientation and training period.  Evaluations will be on a yearly basis.  A skills test must be passed before advancing to the next higher level.  If an employee is not capable of advancing in a two year period, they will be removed from the Apprentice program.   Must possess personal characteristics which will make the employee a productive team member, including: high integrity, good personal habits, and regular attendance at work.  Should be friendly and able to meet people easily and adjust to different personalities.  Should be able to gain and maintain respect of others, both inside and outside of the organization.  The skills test will be an accumulation of documented data gathered during the final six months the yearly program.

PHYSICAL CHARACTERISTICS

  1. Ability to exert in excess of 100 pounds of force occasionally, and/or in excess of 50 pounds of force frequently, and/or in excess of 20 pounds constantly to move objects.
  2. Ability to ascend and descend electric poles frequently, using feet and legs and hands and arms. 
  3. Body agility is emphasized
  4. Ability to maintain body equilibrium to prevent falling when climbing electric poles or walking and/or standing on erratically moving surfaces.
  5. Ability to bend body downward and forward frequently, by bending spine at the waist requiring full use of the lower extremities and back muscles.
  6. Ability to bend legs at knee, coming to rest on knee or knees.
  7. Ability to frequently bend the body downward by bending legs and spine.  Ability to move about on hands and knees.
  8. Ability to stand for sustained periods of time or walk for long distances.
  9. Ability to use upper extremities to press against objects with steady force in order to thrust forward, downward or outward and/or using upper extremities to exert force in order to draw, drag or tug objects in a sustained motion.

Person in this position needs to be in strong physical condition.  Work is performed outside in all types of weather.  Requires the ability to climb wood and steel poles; ability to climb trees to do trimming; ability to carry heavy objects.

WORKING CONDITIONS

Ability to work in inclement weather, even when extremely cold or hot, in rare instances for extended periods of time on all types terrain

Work is generally performed outside.  A person in this position would be required to work in extreme weather conditions.  This classification requires the employee be available to work overtime when required,  extended days or 24 hour a day callout.

Job Application
CECC Application for Employment +CDL

Member Service Representative 

Craighead Electric Cooperative is seeking a highly talented and motivated individual to fill the position of Member Service Representative.

Position requires proficient use of computers, calculators, and the ability to balance a cash drawer, as well as diplomacy and a professional manner in dealing with a variety of personalities.   High school diploma/GED required. Excellent benefits package offered.

Applications will be taken online through Sunday, May 2nd.

Direct questions to hr@craigheadelectric.coop.

Job Title: Member Service Representative 
Department: Office Services
Reports To: VP Member Services / Member Service Supervisor
Directs: None
Hours: 8:00 AM to 5:00 PM or as Directed 

RESPONSIBILITIES

  1. Provides courteous greetings to members either by telephone or in person.
  2. Answers any questions members have about bills, service, etc.
  3. Receives and processes payments from members and others.
  4. Prepares bank deposits.
  5. Prepares service orders for new services, connects, disconnects, maintenance, and construction.
  6. Dispatches/receives information/work to/from servicemen, construction, or other employees as needed.
  7. Enters completed information into computer from service orders.
  8. Interacts with members/servicemen in collection of delinquent accounts.
  9. Prepares/processes any revenue adjustments with proper explanation and application to members account.
  10. Maintains familiarity with and can operate office equipment, including typewriter, computer terminal, personal computer, calculator, copier, printer, two-way radio and other related equipment.
  11. Prepares readings from meter readers listing according to procedures.  
  12. Furnishes to the Vice President of Member Services or designated employee adequate data for written response to inquiries.
  13. Follows up on new member service applications.
  14. Releases, updates, bills, and verifies connect information for work orders.
  15. Will keep offices clean and neat.
  16. Recommends improvements that could be made in practices, methods and procedures within the area of this job responsibility.
  17. Will develop an increasing understanding and support of the Cooperative and the electric program: will protect and enhance the reputation and public image of the Cooperative and its staff; will contribute in every possible way to high morale, team work and helping others obtain job satisfaction; will promote more efficient use of electricity by Cooperative consumers; will provide maximum assistance and support to supervisors and department managers.
  18. Will show respect to Cooperative members and to their property.
  19. Will perform other duties as directed or required.
  20. Will be subject to 24-hour call out.
  21. WILL OBSERVE ALL SAFETY RULES AND REGULATIONS AS REQUIRED.  This includes Craighead Electric, Arkansas Public Service Commission, and RUS, and EQUIPMENT MANUFACTURERS. 

KNOWLEDGE SKILLS, AND ABILITIES

  1. Ability to communicate with members in person or via the telephone.
  2. Ability to communicate/work with other employees.
  3. Ability to operate business machines such as calculator, computer terminal, personal computer and office copier.
  4. Ability to understand and interpret Cooperative policies, procedures, and programs to effectively carry out job duties.
  5. Ability to understand and interpret PSC rules and regulations.

WORKING RELATIONSHIPS

  1. Ability to work with members concerning billing, collecting and other services.
  2. Ability to work with department managers, supervisors, and other employees relating to the business of the Cooperative.
  3. EXPERIENCE/EDUCATION
  4. High school diploma or equivalent required.
  5. Experience/training in use of computers, computer terminals, copiers, calculators.
  6. Experience in meeting and dealing with people in a business setting preferred.

ATTITUDE

Must be interested in providing assistance to both customers and fellow employees and in succeeding.

PERSONAL CHARACTERISTICS

Must be able to perform the essential elements of the position of Member Service Representative competently, following a training period of not to exceed six months.  Must possess personal characteristics that will make an employee a productive work team member, including: high integrity, good personal habits, and regular attendance at work.  Should be friendly and able to meet people easily and adjust to different personalities.  Should be able to gain and maintain respect of others, both inside and outside of the organization. Must be dependable and reliable. 

PHYSICAL CHARACTERISTICS

Work of position is generally varied.  Position requires limited physical exertion.  There are opportunities to relax from any physical exertion or to change positions in work activities.

WORKING CONDITIONS

Work is generally performed in the office.

TRAINING

Training will be under the direction of the MSR Supervisor or Vice President of Member Services.

Job Application
CECC Application for Employment

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability or veteran status.